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SERVICES
Services Provided By Houston Management Team:
- Maintain checking account for each Property Management client in QuickBooks software.
- Collect rent & make deposits into Sterling Bank checking account.
- Schedule repairs with contractors and Tenants
- Pay bills relating to any Property Management/Inventory property repair
- Notify Employer of any emergencies relating to Property Management accounts/properties/property owners/tenants.
- Notify Property Owner of any repair issues over $200, prior to approving repair.
- Reconcile all checking accounts, monthly. Notify Employer of any return checks or NSF charges to accounts.
Rent Collection
· Rent is due on the 1st of each month, considered late if received after the 3rd.
· 3-Day Notice will be sent by the 7th via Certified mail and regular mail.
· Calls will be placed to determine status of payment.
· Documents will be sent to the Attorney for eviction filing by the 20th.
Mortgage & Utility Payments
· Payments for mortgage, Utilities, HOA, and any other pertinent property requirements can be done at owners request.
· Payments will be deducted from owners account balance automatically on a monthly basis.
(If the property has a consistently negative cash-flow each month, additional minimum balance amount in the account is required).
Accounting Services
· All transaction affecting account balances are recorded and explained in detail.
· You will be able to see day-to-day transaction on our highly customized web site.
· Monthly statements will be e-mailed, faxed or mailed depending on preference
· Copies of all work orders and receipts are kept on file to be distributed at the end of the year.
· Annual account summaries will be provided to facilitate tax preparation
Management Fees
· Our monthly management fee is payable when the rent payment is received.
· Payments are automatically deducted from your account at the time the rent payment is posted.
· All fees are set at time of contract.
Leasing
· We will seek quality residents for each property.
· We will screen each resident through credit and background checks.
· We will be aggressive in marketing each property to assure we obtain quality tenants in a short time
· Applicants are required to complete a rental application and to provide credit information and references.
· We will report any delinquencies to the bureau.
· After application approval, appointments are made to complete and sign lease agreement.
· A copy of the lease agreement will always be sent to you upon execution.
· A thorough walk-through is done with the resident and an inspection report is filled.
· A video tape with the condition of the property is done before and after each resident.
Security Deposits
· Security deposits are collected once lease agreement is completed.
· Deposit is equivalent to one full month rent unless otherwise specified
· Pet deposits are additional to the standard deposit amount
· All deposits are maintained in a trust account.
· Deposits will be returned once a final inspection is done and damages are repaired
Inspections Of Property
· We drive by properties to verify condition
· Random internal inspections are done in the presence of the resident
Repairs and Maintenance Services
· Residents will have several ways to request a service.
· All requests are handled through our state of the art computer system.
· Owners and residents will be able to track requests through the website.
· All repair and maintenance services are performed by outside vendors and contractors.
· We maintained a complete list of vendors who provide quality service at a low cost.
· Written estimates are obtained for vendors for comparison purposes.
· Owners approve all estimates prior to work being done.
· We conduct an inspection of all work done once work is completed.
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